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FAQ
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Refund
We craft our Outlaw Ritual Collection specifically to order. Therefore, we do not accept returns for change of mind. However, if you find a genuine manufacturing defect, we will solve it immediately.
You must contact us within 48 hours of delivery. Please include photos of the issue so our team can evaluate the case.
Delivery
Our artisans spend 7 to 14 business days crafting each crown. Quality takes time, and we never rush the ritual.
Once we ship your order, you can monitor its progress through our Order Tracking page.
Shipping & Returns
Yes, we ship our hats to outlaws all over the world using premium carriers.
According to our MarkHats FAQ, the buyer pays any import duties or local taxes required by their country.
Payment
We use encrypted gateways to ensure your data stays safe. We never store your full financial records.
You should use a soft measuring tape above your ears. Always consult our Hat Size Chart before purchasing.